All orders, unless otherwise specified, are subject to the terms and conditions of the current published price list.


Price is Subject to change without Notice: Prices may change before new price list is printed.


Terms of Payment: All Invoices must be paid in full at the time of sale, unless terms are specified before sale.


Product Returns: All sales are final. No returns accepted after 7 days. No cash refunds. A 20% restocking fee will be charged on all returned items.


Special Orders: Sales of special order items are final. No refunds, no returns.


Freight Charges: Are FOB Bernalillo, NM warehouse. The Chile Guy reserves the right to add insurance on all orders over $100.  Frozen Green Chile is shipped via Frozen container and quotes are generated on a per order basis and can vary based on destination.


Repackaging: All prices are based on bulk amounts 5 lb minimum. A $3 per box packing charge will be applied on orders which have a total product weight of less than 5 lbs.


Office Hours: Monday- Friday 9 am – 5 pm


Orders Received after 1 p.m. MST will ship next business day.